At White Global, you can find the frequently asked questions and their answers from our customers regarding our international transportation services. International logistics operations can be complex, but we aim to provide transparent and easily understandable solutions to our customers at every step.
White Global offers a wide network across all major continents such as Europe, Asia, America, and Africa. We particularly provide regular transportation services to important trade regions like European countries, the Middle East, East Asia, the USA, and Canada. The areas we serve are expanding every day.
We offer road, air, sea, and rail transportation based on our customers' needs. Depending on the requirements of our projects, we can integrate these transportation methods to create mixed solutions. Air cargo is often preferred for quick deliveries, while sea and road transportation are frequently used for heavy loads.
Yes, at White Global, the safety of all shipments is a priority for us. We insure our loads through international insurance companies against all risks of damage that may occur during the transportation process. Customers can obtain detailed information about the insurance coverage before transport and request additional security measures according to their preferences.
The transportation duration varies depending on the type of shipment, the distance to the destination, and the chosen transportation mode. For example, road transportation within Europe usually takes between 3-7 business days, while sea transportation on intercontinental routes may take several weeks. Faster delivery is possible with air cargo, typically providing delivery within 2-5 business days.
White Global provides support to its customers with a specialized team for customs procedures, which is one of the critical stages of international transportation processes. All details, such as preparing customs declarations, obtaining necessary permits, and tracking paperwork, are meticulously managed by our company. This way, our customers do not experience any disruptions in the customs processes.
Yes, we are experienced in the transportation of hazardous materials (ADR). We provide transportation solutions that comply with international standards for hazardous chemicals, flammable materials, and other dangerous loads. We take all necessary safety precautions for such shipments, ensuring compliance with relevant legal regulations.
Pricing varies depending on the transportation mode, the size and weight of the shipment, the transportation distance, customs costs, and insurance. Since each customer's needs are different, we provide tailored price offers to ensure the most cost-effective solution. For detailed information and quotes, you can contact our customer representatives.
White Global offers its customers an advanced online platform for shipment tracking. Through this platform, you can track the current status of your shipment, the estimated arrival time, and the customs processes in real-time. Additionally, we ensure transparency by providing regular updates based on specific requests.
Among our international transportation services, we also offer personal belongings transportation for individual customers. We provide reliable and insured solutions for projects such as moving homes and transferring office furniture. Prior to transport, we ensure the safety of your belongings by providing professional packing services and delivering them securely to your new address.
Exhibition transportation involves the transportation of booth materials and products for companies participating in international fairs and exhibitions. At White Global, we ensure timely and secure delivery for exhibition transportation projects, as well as take care of booth setup and dismantling processes. We provide such transportation services to major fair centers in Germany, China, and Dubai.
Minivan Express transportation is a solution we offer for small but urgent delivery needs. It is especially ideal for time-sensitive shipments over short distances within Europe. It is used for piece-wise transport or situations where critical spare parts need to be delivered quickly, typically within a few hours to a few days.
Yes, White Global offers integrated logistics solutions, including storage and bonded warehouse services. With short and long-term storage options, your loads are securely stored. Additionally, we provide tracking and management services for your loads during the storage period based on specific requests.
White Global stands out in international transportation with the experience and expertise that comes from years in the industry. With our flexible solutions, high service quality, and transparency at every step, you can entrust your logistics operations to reliable hands. We are committed to providing the best logistics experience for both individual and corporate customers with our comprehensive transportation services.
This FAQ guide will help you learn more about White Global's international transportation services. If you have any questions or would like more information, please feel free to contact our customer service.
